Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Fill out a contact form or inquiry
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with our team

This information may include:

• Contact Information: Name, email address, phone number, company name
• Project Details: Information about your business needs and requirements
• Communication Data: Messages, feedback, and correspondence with us

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Respond to Your Inquiries

• Process and respond to your contact form submissions
• Provide quotes and project proposals
• Answer your questions and provide customer support
• Schedule consultations and meetings

2.2 To Improve Our Website and Services

• Understand how visitors use our website
• Analyze website performance and user experience
• Develop new features and improve existing ones
• Conduct research and analytics

2.3 To Communicate With You

• Send you newsletters and updates (with your consent)
• Share relevant content and resources
• Provide information about our services
• Send important notices and updates

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us with:

• Email delivery services (e.g., SendGrid, Mailchimp)
• Website analytics (e.g., Google Analytics)
• Website hosting and infrastructure
• Customer relationship management

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

3.3 Business Transfers

If PrepNova is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access

You have the right to request a copy of the personal information we hold about you.

5.2 Correction

You can request that we correct any inaccurate or incomplete personal information.

5.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

5.4 Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

5.5 Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Visitors

If you are visiting our website from outside our country, please note that your information may be transferred to and processed in our location. By using our website, you consent to this transfer.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically:

• Contact form inquiries: Up to 2 years
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: Up to 26 months

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

12. Contact Us